Privacy Policy
This starter policy is provided as scaffolding and should be reviewed by legal counsel before launch.
Information we collect
When you request service, a callback, or a quote, we collect the details you provide — such as your name, phone number, email, service address, and a description of your request. This information is used solely to contact you and fulfill the service you asked for.
With your consent, we also collect standard analytics data (pages viewed, device/browser type, and referring source) and advertising identifiers via cookies and similar technologies.
How we use your information
To dispatch a technician, confirm pricing, and provide the locksmith or security services you request.
To measure website performance and the effectiveness of our advertising, and to improve our services.
We never sell your personal information.
Cookies & tracking consent
Non-essential analytics and advertising cookies (Google Analytics, Google Ads, and Meta Pixel) load only after you accept them via our consent banner. You can decline at any time, and declining does not affect your ability to request service.
We honor Google Consent Mode and do not fire advertising or analytics tags before consent is granted.
Data sharing
We may share lead details with the CRM and communication tools we use to serve you (for example, to route your request to a dispatcher). These providers process data on our behalf under confidentiality obligations.
We may disclose information where required by law.
Your rights
Depending on your jurisdiction, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of the sale or sharing of personal information.
To exercise any of these rights, contact us at [email protected].
Contact
Sentinel Locksmith & Smart Security, 1420 Vault Street, Suite 7, Austin, TX 78701.
Phone: (800) 555-0199 · Email: [email protected]